Rachida: Female COO/Managing Director France

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iCEO™: 41904
Position: COO/Managing Director
Nationality: Belgium
Home Country: France
 

Experience

Dynamic, enthusiast I like to work in a project: the follow-up operations, supervision, sales, trainings, optimisation of the results and coordination with various departments is primarily to focus on customer satisfaction. Define the market segments and the requirements of each specific country as well as their needs (KPI...), satisfaction of the customers is for me a major objective.

Major Achievements

 Set up of client services departments Luminus (increase numbers of persons 20 until 150 Agents)  Define sale’s KPI and evaluation system's  Define job description with HR collaboration created the recruitment test and evaluations  Analyse and presentation's of the result  Organisation of training for supervisors  Created Quality control department  P&L budget analysis

Industry Sector Competences

• Software
• Telecommunications
• Consumer Goods
• Energy-Oil-Gas
• Media

Professional Objectives

• Function: Direction
• Sector:
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time
• Prefered Locations: Belgium

Additional Professional Interests

• Non Executive Director Assignments

Countries Covered

• Belgium
• France
• Morocco

Operational Competences

• Technologies to market (Expert)
• Business development (Expert)
• New product or service launch (Expert)

 

Nationality:
Belgium
Home Country:
France
Availability:
Full time
Education:
Medical sciences
Languages:
Arabic, English, French, Spanish
Management experience:
More than 15 years
Company size:
Start-up
Interim Manager:
Yes