Ref No. Position Investment Country Sector Duration
3032 Operations/Supply Chain Director no USA, Pennsylvania global engineering, repair and logistics solutions Permanent position


The (Operations/Supply Chain) Director is responsible for a customer Program. The company’s business includes forward and reverse logistics, testing repair and refurbishment services for electronics in the communications industry. Ultimately, the Director is accountable for the overall P&L, including the individual P&L performance at the facility level. The position requires a strong leader who can drive and manage the company’s customer relationship and P&L, as well as policies and procedures that ensure an efficient, customer focused, high performing business built on KPI/SLA attainment, quality and safety. The Director works in close partnership with the CEO, COO, Leadership Teams and Branch Managers. The Director works collaboratively with his/her peers and staff, to ensure each branch has the tactical plans to support achievement of financial, operational growth and production capacity targets.


  • Essential Duties & Responsibilities:
  • Directly responsible for development, implementation, and achievement of the business vision, strategy, plan, financial metrics and execution for a specific customer
  • Directly manages multiple branch operations throughout US
  • Facilitates daily P&L reporting and analysis, in accordance with the company standards
  • Collaborates and partners with Branch Managers/Operations Managers to ensure P&L objectives are met.
  • Drives and reports on P&L during normal daily, weekly, monthly meetings. Facilitates critical discussions/debriefs to establish priorities and resolve issues
  • Manages the customer vertical US based operations to review business progress to financial targets and business plans and to establish the operational priorities
  • Ownership of branch compliance to corporate standards and procedures
  • Owns Customer Program Management along with SLA/KPI performance


Permanent position


Q3 2021

Main business activity

Full-service, global engineering, repair and logistics company providing best-cost solutions to the communications industry in 30 countries.


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