Beata: Executive Consultant - Poland

iCEO™: 64615

Position: Executive Consultant

Nationality: Poland

Home Country: Poland

 

Free – lance consultant and experience senior manager - dedicated professional to help companies improve how they deal with customers . Has worked with more than 20 large organizations on the strategies ,operational processes , organizational structures and cultures required to sustain superior customer relationships , improving customer retention and limiting churn

As manager and consultant I have been :  Building, restructuring, optimizing, running organizational structures, processes, measurement systems, and infrastructure to maximize business results in service operations in an international environment  Delivering large- scale technology and business solutions projects .  Conducting projects which enable organizations to better serve , support and retain their customers via multi channel world.  Helping people within organization to develop and use meaningful performance measures to move organization from where it is to where they want it to be . I have worked with 24 large organizations on the strategies operational processes , organizational structures and culture required to sustain superior customer relationships, improving customer retention and limiting churn. I share my knowledge as presenter in national seminars , conferences and individually with managers as coach and mentor .