Beata: Female Executive Consultant Poland
Position: Executive Consultant
Home Country: Poland
Free – lance consultant and experience senior manager - dedicated professional to help companies improve how they deal with customers .
Has worked with more than 20 large organizations on the strategies ,operational processes , organizational structures and cultures required to sustain superior customer relationships , improving customer retention and limiting churn
As manager and consultant I have been :
Building, restructuring, optimizing, running organizational structures, processes, measurement systems, and infrastructure to maximize business results in service operations in an international environment
Delivering large- scale technology and business solutions projects .
Conducting projects which enable organizations to better serve , support and retain their customers via multi channel world.
Helping people within organization to develop and use meaningful performance measures to move organization from where it is to where they want it to be .
I have worked with 24 large organizations on the strategies operational processes , organizational structures and culture required to sustain superior customer relationships, improving customer retention and limiting churn.
I share my knowledge as presenter in national seminars , conferences and individually with managers as coach and mentor .
Industry Sector Competences
• banking, insurance , pay-tv
• Financial Services
• Service Operations
• Function: Interim Executive Customer Service , Operation Manager , Advisor , Executive Consultant
• Interim Manager: Yes
• Permanent Position:
• Consultant: Yes
• Availability: Full time
• Prefered Locations: Europe , Asia , Russia
Additional Professional Interests
• Operational Coaching on demand
• Non Executive Director Assignments
• Technologies to market (Professional)
• Business development (Professional)
• New product or service launch (Professional)