Beata: Female Executive Consultant Poland

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iCEO™: 64615
Position: Executive Consultant
Nationality: Poland
Home Country: Poland
 

Experience

Free – lance consultant and experience senior manager - dedicated professional to help companies improve how they deal with customers . Has worked with more than 20 large organizations on the strategies ,operational processes , organizational structures and cultures required to sustain superior customer relationships , improving customer retention and limiting churn

Major Achievements

As manager and consultant I have been :  Building, restructuring, optimizing, running organizational structures, processes, measurement systems, and infrastructure to maximize business results in service operations in an international environment  Delivering large- scale technology and business solutions projects .  Conducting projects which enable organizations to better serve , support and retain their customers via multi channel world.  Helping people within organization to develop and use meaningful performance measures to move organization from where it is to where they want it to be . I have worked with 24 large organizations on the strategies operational processes , organizational structures and culture required to sustain superior customer relationships, improving customer retention and limiting churn. I share my knowledge as presenter in national seminars , conferences and individually with managers as coach and mentor .

Industry Sector Competences

• E-Commerce/Internet
• banking, insurance , pay-tv
• Financial Services
• Healthcare
• Service Operations

Professional Objectives

• Function: Interim Executive Customer Service , Operation Manager , Advisor , Executive Consultant
• Sector:
• Interim Manager: Yes
• Permanent Position: Yes
• Consultant: Yes
• Availability: Full time
• Prefered Locations: Europe , Asia , Russia

Additional Professional Interests

• Operational Coaching on demand
• Non Executive Director Assignments

Countries Covered

• Poland

Operational Competences

• Technologies to market (Professional)
• Business development (Professional)
• New product or service launch (Professional)

 

Nationality:
Poland
Home Country:
Poland
Availability:
Full time
Education:
Master Degree in Philosophy and Sociology ,DMA – post Graduate Diploma in Management Studies ,Wharton – CRM programme for Executives ,Wharton e -business: models and Applications for e-commerce ,IMD - Managing for Marketing Success Programme
Languages:
English, Polish, Russian, Ukrainian
Management experience:
More than 15 years
Company size:
Start-up, Multinational
Interim Manager:
Yes
Founder or co-founder:
Yes