Heather: Human Resources Director - USA
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iCEO™: 95244
Position: Human Resources Director
Nationality: USA
Home Country: USA
Experience
Accomplished executive and co-founder with a background in HR, operations, and organizational transformation. Specializes in scaling teams, optimizing processes, and leading companies through change, including M&A and high-growth transitions.
Major Achievements
Led HR and leadership transformation for a 1,000+ employee hospital system with a 20-member HR team, reducing nursing turnover by 30%, increasing patient satisfaction by 28%, and improving employee NPS by 49%. Designed leadership accountability measures and operational frameworks that became system-wide best practices, driving long-term cultural and financial stability.
Industry Sector Competencies
• Software• Financial Services
• Healthcare
• Private Equity
• Nonprofit
Professional Objectives
• Function: Chief People Officer, Chief Human Resources Officer, Vice President of HR, Vice President of People, etc• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time, Coaching on demand
• Prefered Locations: Flexible
Additional Professional Interests
• Operational Coaching on demand• Non Executive Director Assignments
Countries Covered
• Australia• Canada
• France
• Singapore
• USA
Operational Competencies
• Technologies to market (Expert)• Acquisition and shadow management (Expert)
• New product or service launch (Expert)
• Geographical expansion (Expert)
• Company rescue or turnaround (Expert)
• Pre or post investment audit (Expert)