Doreen: Executive Consultant - Malaysia
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iCEO™: 80536
Position: Executive Consultant
Nationality: Malaysia
Home Country: Malaysia
Experience
My experience includes but not limited to global business process operations (BPOs), regional contact centres, cross border system integration, digital transformation, project/vendor management, process designs, change management, collections/recoveries to complex billing.
Major Achievements
Lead Asia regional operations on hundreds direct and indirect reports including 3k+ sales FTE commission processing; managed assurances on revenue circa MYR1bil per annum, Rollout of flagship transformation projects.
Industry Sector Competencies
• IT/Computer Hardware• Systems Integration
• Telecommunications
• Consumer Goods
• Financial Services
Professional Objectives
• Function: COO• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time, Coaching on demand
• Prefered Locations: Anywhere - open to global
Additional Professional Interests
• Operational Coaching on demand• Non Executive Director Assignments
Countries Covered
• South Korea• Hong Kong
• Malaysia
• Singapore
• Thailand
Operational Competencies
• Acquisition and shadow management (Professional)• Geographical expansion (Expert)
• Company rescue or turnaround (Expert)