Catherine: COO/Managing Director - France

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iCEO™: 79722

Position: COO/Managing Director

Nationality: France

Home Country: France

Experience

Working alongside the Business Leader in the development of his company and answering his peculiar issues ✔️ Competitive intelligence specialist ✔️ High-level areas of expertise acquired within innovative SMEs and multinational companies ✔️ Industry sectors: Manufacturing, Consumer goods, Tax and financial business services, Technology and Heritage

Major Achievements

A recent one: structure and manage the Sales Administration of a French Tech startup, from scratch (turnover: 20 million euros in 2020) Instances of my contribution: - Implement process for the Customer & Support team (5 people) - Day-to-day management of the administrative and pre-/during/after-sales issues (portfolio x3, 95% of which being worldwide groups) - Monitor settlements and recovery procedures (0% at end 2017/2018 and 0.8% at end 2019) - Manage, qualify and update the contact database (600+ customers/1000+ prospects) in order to launch CRM & communication campaigns

Industry Sector Competences

• Software
• Telecommunications
• Consumer Goods
• Lighting & Electronic Components Industry
• Tax, Legal & Financial Services

Professional Objectives

• Function: Board Member, General Secretary, Chief Operating Officer, Group Director of Communications & Marketing
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time
• Prefered Locations: Paris, France or Metz, France

Additional Professional Interests

• Non Executive Director Assignments

Countries Covered

• France

Operational Competences

• Technologies to market (Professional)
• Business development (Expert)
• New product or service launch (Professional)