Catherine: COO/Managing Director - France
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iCEO™: 79722
Position: COO/Managing Director
Nationality: France
Home Country: France
Experience
Working alongside the Business Leader in the development of his company and answering his peculiar issues
✔️ Competitive intelligence specialist
✔️ High-level areas of expertise acquired within innovative SMEs and multinational companies
✔️ Industry sectors: Manufacturing, Consumer goods, Tax and financial business services, Technology and Heritage
Major Achievements
A recent one: structure and manage the Sales Administration of a French Tech startup, from scratch (turnover: 20 million euros in 2020)
Instances of my contribution:
- Implement process for the Customer & Support team (5 people)
- Day-to-day management of the administrative and pre-/during/after-sales issues (portfolio x3, 95% of which being worldwide groups)
- Monitor settlements and recovery procedures (0% at end 2017/2018 and 0.8% at end 2019)
- Manage, qualify and update the contact database (600+ customers/1000+ prospects) in order to launch CRM & communication campaigns
Industry Sector Competences
• Software• Telecommunications
• Consumer Goods
• Lighting & Electronic Components Industry
• Tax, Legal & Financial Services
Professional Objectives
• Function: Board Member, General Secretary, Chief Operating Officer, Group Director of Communications & Marketing• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time
• Prefered Locations: Paris, France or Metz, France
Additional Professional Interests
• Non Executive Director AssignmentsCountries Covered
• FranceOperational Competences
• Technologies to market (Professional)• Business development (Expert)
• New product or service launch (Professional)
Catherine's videos