Catherine: COO/Managing Director - France

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iCEO™: 79722

Position: COO/Managing Director

Nationality: France

Home Country: France

Experience

> Competitive intelligence expert and certified Independent NED partnering with Business Leaders within multinational startups and SMBs in the design and implementation of their development and marcomms strategies, peculiar change and innovation issues, and international negotiations. > Sworn French-English Translator-Interpreter in FR-LU and Judicial expert at the Court of Appeal in FR-Metz

Major Achievements

Structure and manage the Sales Administration of a French Tech startup, from scratch (turnover: 20 million euros in 2020) Instances of my contribution: - Implement process for the Customer & Support team (5 people) - Day-to-day management of the administrative and pre-/during/after-sales issues (portfolio x3, 95% of which being worldwide groups) - Monitor settlements and recovery procedures (0% at end 2017/2018 and 0.8% at end 2019) - Manage, qualify and update the contact database (600+ customers/1000+ prospects) in order to launch CRM & communication campaigns

Industry Sector Competencies

• Software
• Telecommunications
• Consumer Goods
• Lighting & Electronic Components Industry
• Tax, Legal & Financial Services

Professional Objectives

• Function: Board Member, General Secretary, Chief Operating Officer, Group Director of Communications & Marketing
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time, Coaching on demand
• Prefered Locations: Metz, France, Paris, France, or Luxembourg

Additional Professional Interests

• Non Executive Director Assignments

Countries Covered

• France
• Luxembourg

Operational Competencies

• Technologies to market (Professional)
• Business development (Expert)
• New product or service launch (Expert)