Siadis: Female Executive Consultant Germany

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iCEO™: 79744
Position: Executive Consultant
Nationality: Germany
Home Country: Germany
 

Experience

Experienced Customer Service B2B/B2C Executive with extensive experience in enabling customer success, driving growth/profitability across international markets, designing/implementing global processes, and deploying systems required to optimize the customer journey.

Major Achievements

Led 20+ people to manage customer related projects (over 8 million EUR turnover), increased delivery reliability to customer from under 50% to 70% by changing and digitalizing the current processes, and improved DSO from over 50 days to 32 days as well as customer satisfaction.

Industry Sector Competences

• Packaging
• Automotive
• Home appliances
• Industry Automation

Professional Objectives

• Function: Director Customer Service International, Project Management International
• Sector: Home Appliances, Automotive, Industry Automation
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time
• Prefered Locations: Europe, America

Additional Professional Interests

• Operational Coaching on demand

Countries Covered

• Germany
• Colombia

Operational Competences

• Technologies to market (Professional)
• Business development (Professional)
• New product or service launch (Professional)

 

Nationality:
Germany
Home Country:
Germany
Availability:
Full time
Education:
Mannheim University Masters Degree
Languages:
English, German, Spanish
Management experience:
More than 10 years
Company size:
Multinational
Founder or co-founder:
Yes