Maria: COO/Managing Director - Singapore

iCEO™: 79442

Position: COO/Managing Director

Nationality: Singapore

Home Country: Singapore

 

Market: Executive Education  Executive Director responsible for the Singapore office subsidiary, accountable for APAC regional headquarters Learning and Organizational Development functions and for Worldwide International Growth Strategies (outside North America).  Member of the Global Professional Services Leadership Team.

 Lead, execute and deploy learning & organizational development initiatives that strategically impact sales growth. Proactively assess and prioritize development strategic imperatives to meet evolving business goals: o Drove, designed, built and successfully implemented digital learning platform for clients and associate facilitators in the Asia in the Adobe Connect and Webex platforms for 54 regional training associates and strategic alliance-partners. o Designed and launched training portal for client-success outcomes with proprietary core leadership premium brand programs with 90% completion rate. o Pioneered with success, designed, built, implemented three learning and development enablement platforms for strategic alliances-partners to carry out the company’s new strategic direction, to onboard new partners and to raise their skillset standard on: General Management 100% attendance, Operations Management Business Onboarding 100% attendance rate, Go-to-Market Sales & Business Alignment skills 90% attendance rate, and Training Content Certification skills 100% attendance rate. o Designed and successfully implemented leading leadership development programs for talent and succession learning journeys for MNC clients according and identified specific leadership competencies for multiple organizational echelons and for M&A integration. o Proactively coached, mentored, led and managed strategic alliances-partners’ business portfolio, outcomes and support driving their sales targets through the 3-enablement platform curriculum. o Designed bespoke, customized and delivered leadership programs for MNC clients to: reduce attrition rate, building cohesive teams, create sustainable growth at tipping point, building leadership curriculum & talent development linking to business outcomes, implementing a common leadership language linking to HR systems, merger and acquisition integration and building a new organizational vision-mission-values-behaviors for team cohesiveness and integration, design and implement new organizational culture for merging organizations. Average reduction of client attrition rate in 1 year of 20% after intervention. o Certified >1,500 clients, strategic alliance-partners and direct reporting associate trainers on leading leadership programs. Successfully implementing local language training and coaching capabilities in the region for client needs. o Master certified >20 MNC clients, strategic alliance-partners and direct reporting associate trainers on premium leadership content models. o Led and developed >20 associate coaches regionwide for global client rollouts. o Keynoted large-scale events for clients ranging 800 - 3,000 people in Women`s Economic Forum, ACPSB accreditation council and World Leadership Congress. o Provided executive and performance coaching for senior client leaders and coaching to sustain learning after leadership program delivery, resulting at successfully reduced attrition rate for clients by an average 20% from Jan 2019-Jan2020. o Proactively strategized and successfully implemented strategic-partner in-country client acquisition to increase their velocity of sell-through of leadership programs through focused research publications and executive keynote briefings. Raised sales pilots by 15% and sell-through by 10% in the region. o Overseeing knowledge management and content curation usability, and organizational effectiveness based on client-market demands.