Maria: Female COO/Managing Director Singapore
Position: COO/Managing Director
Home Country: Singapore
Market: Executive Education
Executive Director responsible for the Singapore office subsidiary, accountable for APAC regional headquarters Learning and Organizational Development functions and for Worldwide International Growth Strategies (outside North America).
Member of the Global Professional Services Leadership Team.
Lead, execute and deploy learning & organizational development initiatives that strategically impact sales growth. Proactively assess and prioritize development strategic imperatives to meet evolving business goals:
o Drove, designed, built and successfully implemented digital learning platform for clients and associate facilitators in the Asia in the Adobe Connect and Webex platforms for 54 regional training associates and strategic alliance-partners.
o Designed and launched training portal for client-success outcomes with proprietary core leadership premium brand programs with 90% completion rate.
o Pioneered with success, designed, built, implemented three learning and development enablement platforms for strategic alliances-partners to carry out the company’s new strategic direction, to onboard new partners and to raise their skillset standard on: General Management 100% attendance, Operations Management Business Onboarding 100% attendance rate, Go-to-Market Sales & Business Alignment skills 90% attendance rate, and Training Content Certification skills 100% attendance rate.
o Designed and successfully implemented leading leadership development programs for talent and succession learning journeys for MNC clients according and identified specific leadership competencies for multiple organizational echelons and for M&A integration.
o Proactively coached, mentored, led and managed strategic alliances-partners’ business portfolio, outcomes and support driving their sales targets through the 3-enablement platform curriculum.
o Designed bespoke, customized and delivered leadership programs for MNC clients to: reduce attrition rate, building cohesive teams, create sustainable growth at tipping point, building leadership curriculum & talent development linking to business outcomes, implementing a common leadership language linking to HR systems, merger and acquisition integration and building a new organizational vision-mission-values-behaviors for team cohesiveness and integration, design and implement new organizational culture for merging organizations. Average reduction of client attrition rate in 1 year of 20% after intervention.
o Certified >1,500 clients, strategic alliance-partners and direct reporting associate trainers on leading leadership programs. Successfully implementing local language training and coaching capabilities in the region for client needs.
o Master certified >20 MNC clients, strategic alliance-partners and direct reporting associate trainers on premium leadership content models.
o Led and developed >20 associate coaches regionwide for global client rollouts.
o Keynoted large-scale events for clients ranging 800 - 3,000 people in Women`s Economic Forum, ACPSB accreditation council and World Leadership Congress.
o Provided executive and performance coaching for senior client leaders and coaching to sustain learning after leadership program delivery, resulting at successfully reduced attrition rate for clients by an average 20% from Jan 2019-Jan2020.
o Proactively strategized and successfully implemented strategic-partner in-country client acquisition to increase their velocity of sell-through of leadership programs through focused research publications and executive keynote briefings. Raised sales pilots by 15% and sell-through by 10% in the region.
o Overseeing knowledge management and content curation usability, and organizational effectiveness based on client-market demands.
Industry Sector Competences
• Learning and Organizational Development
• Learning and Organizational Development
• Function: Head of Learning
• Sector: Any
• Interim Manager: Yes
• Permanent Position:
• Operational: Yes
• Availability: Full time, Part time, Coaching on demand
• Prefered Locations: Flexible
Additional Professional Interests
• Operational Coaching on demand
• Non Executive Director Assignments
• Hong Kong
• Business development (Expert)
• New product or service launch (Professional)
• Geographical expansion (Expert)
• Company rescue or turnaround (Professional)