Penelope: COO/Managing Director - UK
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iCEO™: 43550
Position: COO/Managing Director
Nationality: UK
Home Country: Belgium
Experience
An inspirational leader and coach with a proven track record of delivering change and managing operations at a senior level. A respected ambassador for the organisation, who has deployed excellent interpersonal skills and cultural sensitivity to develop outstanding relationships with diverse strategic partners in many countries.
Major Achievements
Changed a failing customer services fundamentally by restructuring, retraining and redesigning processes. Reduced turn around times from 46 days to 3, cutting overall costs by 25%.
Industry Sector Competencies
• Financial Services• Public Sector
Professional Objectives
• Function: Operations Director/Manager• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time
• Prefered Locations: Europe
Countries Covered
• Germany• Belgium
• Netherlands (The)
• UK
Operational Competencies
• Business development (Professional)• New product or service launch (Professional)