Ref No. Position Investment Country Sector Duration
3137 Senior Project/Program Manager no USA, Atlanta Integrated Digital, Engineering and Application Services Permanent position

Opportunity

The purpose of the Senior Project Manager role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery

Objectives

  • Delivery Management:
  • Ensure 100% compliance to Project SLA’s, information security protocols and all customer’s contractual obligations
  • Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
  • Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement
  • Identify and close early warnings on a project to avoid any customer escalations
  • Identify and resolve potential risks or early warning signs onproject delivery to drive for ZERO surprise escalations and eliminate any revenue leakage Operational Excellence:
  • Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project
  • Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working Capability Development and Talent Pipeline Creation:
  • Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with Talent Acquisition team
  • Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Team Management:
  • Forecast talent requirements as per the current and future business needs
  • Build an internal talent pool and ensure their career progression within the organization
  • Drive diversity in leadership positions
  • Lead and drive engagement initiatives for the team

Duration

Permanent position

Start

Q3 2022

Main business activity

Global information technology, consulting and business process services company

 

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